FAQ

When will Addi & Emmy Co. launch?

We're currently working behind the scenes to bring our first collection to life! Follow us on Facebook and join our VIP Group to be the first to know about launch dates, new arrivals, and exclusive offers.

What products will you offer?

Addi & Emmy Co. is launching with children's sneakers and plans to expand into apparel, accessories, and other boutique items in the future.

What sizes will you carry?

Our sneakers will be available in children's sizes ranging from 4C to 20C. A detailed size chart will be available on each product page to help you find the perfect fit.

How do I know what size to order?

We recommend measuring your child's foot and referencing our size chart before placing an order. If you need assistance, please contact us and we'll be happy to help.

Do you offer local pickup?

Yes! Local pickup will be available in the Mont Belvieu, Texas area. Additional details will be provided during checkout when products become available.

Do you ship nationwide?

Yes! We plan to offer shipping throughout the United States.

How long will shipping take?

Shipping times will vary depending on whether an item is in stock or part of a preorder collection. Estimated delivery times will be listed on each product page.

What is a preorder?

A preorder allows you to purchase an item before it arrives. This helps us offer unique styles while keeping inventory costs low. Estimated delivery dates will be provided before checkout.

What is your return policy?

We want you to love your purchase! Return and exchange information will be available prior to launch and updated as our business grows.

How can I stay updated?

Join our VIP Group, follow us on social media, and subscribe to our email list for sneak peeks, launch announcements, and exclusive offers.

How can I contact you?

You can reach us anytime at info@addiandemmyco.com or through our Contact Us page. We typically respond within 1-2 business days.